FAQS

How Can We Help?

WHEN WILL MY ORDER BE SHIPPED

Any orders from Just Jade Cosmetics will be shipped out the Saturday of week of order. Unless it is a holiday or unless it was ordered that Saturday.

HOW LONG IS PROCESSING?

Processing can take 1-4 days. We will notify you when product/s have been shipped

WHAT ARE YOUR OPENED HOURS

Monday-Friday: 8:00 am-8:00pm

Saturday: 7:00 am-12:00pm

Sunday: Closed

Any orders placed:

• On Sunday will be reviewed as a Monday order

• After 8:00pm Mon-Fri will be reviewed as a Saturday order

• After 12:00pm Sat will be viewed as a Monday Order

DO YOU DO CUSTOM COLORS?

Yes! We Do! Order it through our website and once ordered email us 2 pictures of the color you would like! That way we get a good sense of the color